PRIVACY POLICY
Last Updated: February 3, 2026
This Privacy Policy explains how Columbia Family Health, LLC (“we,” “us,” or “our”), collects, uses, and protects your information.
Information We Collect
We collect personal information when you voluntarily provide it to us and when you interact with our website, forms, and services.
Information You Provide Voluntarily
We collect information that you knowingly and affirmatively submit, including:
Name
Email address
Mobile phone number
Appointment and intake information
Health-related information you choose to submit
Payment and transaction details
Opt-In Methods: You provide this information by completing online forms, booking appointments, submitting intake questionnaires, downloading resources, or checking an explicit consent checkbox agreeing to receive communications from Columbia Family Health, LLC.
SMS consent is collected only when you actively opt in through a web form, scheduling tool, or written agreement that clearly discloses SMS messaging terms.
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser and device information
Pages visited and interaction data
Cookies, pixels, and analytics data
How We Use Your Information
We use your information to:
Provide and manage services you request
Schedule appointments and deliver programs
Communicate via email and SMS
Send educational and marketing communications
Improve our website and services
Comply with legal and regulatory requirements
SMS Privacy & Mobile Information
If you opt in to receive SMS messages from Columbia Family Health, LLC:
Your mobile phone number is used solely for Columbia Family Health, LLC communications
Message frequency may vary
Message and data rates may apply
You may opt out at any time by replying STOP
We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties for their marketing purposes.
Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
Analyze website usage
Improve performance and user experience
Support advertising and retargeting efforts
You may disable cookies in your browser settings, though some features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Access is limited to authorized personnel and trusted service providers.
Third-Party Service Providers
We may use third-party tools for scheduling, payments, messaging, analytics, and service delivery. These providers receive only the information necessary to perform their services and are contractually obligated to protect it.
Your Rights
You may:
Request access to your personal data
Request corrections or deletion (subject to legal requirements)
Opt out of marketing emails or SMS at any time
To exercise these rights, contact [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Information
Columbia Family Health, LLC: [email protected]